Privacy Policy

Your privacy is not something that is taken lightly. We take it very seriously. We commit to protect and safeguard your personal information loaded on our site. Please read the steps mentioned below which describe how your personal information is used and processed. Moreover, you can contact us regarding any questions that you may have about your personal information.

www.carsirent.com offers online car rental, chauffeur drive and airport transfer services through its website, mobile application and other online partners’ platforms. The details mentioned below apply to all the platforms stated earlier.

What personal information is collected?

When you make a booking or request, you will be required to fill your information such as the lead driver’s name, age, contact details (some are mandatory and others are optional), and payment information. Passport and driving license information will be required at the time of pickup of the car.

When you make a booking you will automatically have a client account and an email will be sent to you with your login details. This account will help you manage your bookings.

Visits to our website provides us with certain information, like your IP address, your browser info, your computer, application version, and language settings. Likewise, if you are using a mobile we might also have access to data, specific settings and characteristics along with latitude/longitude details. We might also access and process data related to the type of applications installed on a mobile device. Though none of the information could determine who you are, we still consider it as personal information. Using social media would give us the access to more of your personal information.

What will my information be used for?

  • To complete your booking and inform the car rental provider of your details at the destination.
  • To allow our customer service team to assist you in case of any issues relative to your booking.
  • To send information regarding the occasional promotions that you may have chosen.
  • To contact you for urgent matters such as incomplete bookings, additional information to complete your booking or last minute requests that need urgent attention. This might require us to contact you by email, phone, etc.

When and with whom do we share your data?

  • To complete your bookings, we would need to share your information with the car rental company at your destination.
  • Through other portals associated with us and using our engine to process bookings.
  • In case of legal issues, we might be required by any legal authorities to disclose your personal information.

Security Coverage

All our systems are secured and no information will be sent to a third party besides those that are mentioned above.

In case of further clarifications or comments, you can contact us on our customer service email support@carsirent.com or call us at +973 17001440.